Web Sites and Contact Information:

For U.S. former employees and others (not ITW retirement eligible)

ITW Benefit Service Center
Benefits Administration
  • Review your benefits and covered dependents
  • Health Care and Dependent Care Flexible Spending Accounts
  • Benefit or dependent changes due to life events such as marriage, birth, death, divorce
  • COBRA enrollment
ITW Medical Plan
BlueCross BlueShield of Illinois
(claims administrator)
http://www.bcbsil.com/itw 1-800-325-0320
BlueCross BlueShield Providers
(to find participating doctors & hospitals)
http://www.bcbsil.com/itw 1-800-810-BLUE(2583)
CVS Caremark
(ITW Managed Prescription Drug Program)
http://www.caremark.com 1-888-437-4926
ITW Dental Plan
(claims administrator)
https://online.metlife.com/edge/web/public/benefits/index?groupNumber=45546&rememberCompany=false 1-800-942-0854
MetLife Providers
(to find participating dentists)
https://online.metlife.com/edge/web/public/benefits/index?groupNumber=45546&rememberCompany=false 1-800-474-7371
ITW Vision Plan
(vision plan administrator)
http://vsp.com 1-800-877-7195
ITW Notice of Privacy Practices
Privacy Practices of ITW Health & Welfare Plans View ITW Notice of Privacy Practices  
ITW Retirement Plans
401(k) Retirement Plan https://itw.empower-retirement.com 1-800-211-8758
International: +1-303-737-7249
Pension Plan https://itwretirementprograms.ehr.com 1-800-641-3321
International: +1-612-656-7105
Payroll Go to Payroll
Employment Verification
Verification of Employment and Income https://www.theworknumber.com
Please click here for instructions.
Other ITW
ITW Travel & Expense http://www.itwtravelcenter.com
ITW Travel & Expense (Concur Travel & Expense)
1-800-845-6089 press #6
BCU Credit Union https://www.bcu.org/

ITW reserves the right, at its full discretion, to change or terminate its benefit plans at any time with or without advanced notice, as allowed by law. Please refer to the Summary Plan Descriptions ("SPD's") for full plan eligibility and details. This summary is meant for general reference. If there are differences between this summary, an SPD, and the plan documents, the plan documents will govern.